Terms of Service

TERMS OF USE

Welcome to Chemco Shop website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Chemco's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

THESE TERMS AND CONDITIONS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THIS SITE SUCH AS FEATURES, CONTENT, TRADEMARKS, APPS, WIDGETS OFFERED OR ANY PURCHESES MADE THROUGH THIS WEBSITE.

These terms and conditions shall apply to all users of the site, including, without limitation, users who are contributors of content, information and other materials or services on the site. The use of this website is subject to the following terms of use:

LICENSE

CHEMCO CORPORATION. ("Chemco Corp”) known as Chemco Shop grants you a non-exclusive, non-transferable, revocable, limited license to use the photographs, images, artwork and other written / visual materials, Trademarks, Copy rights appearing on the Chemco Shop websites (the "Images/Files") in accordance with the terms and conditions of this license agreement ("License"). The Distribution Agreement which you have entered into with CHEMCO CORP, pursuant to which you have been authorized to sell CHEMCO CORP products (the "Distribution Agreement"). Capitalized terms used herein shall have the meanings ascribed to them in the Distribution Agreement, unless the context otherwise requires.

PROPRIETARY RIGHTS

You recognize and acknowledge that (a) CHEMCO CORP is the owner of all rights, title and interest in and to the Images/Files in any and all forms thereof, and CHEMCO CORP is also the owner of the goodwill attached to or associated with the Images/Files, including that which arises from the sale of the Products, (b) all rights in and to the Images/Files/visuals are and shall remain the sole property of CHEMCO CORP, (c) your rights to use the Images/Files shall be governed by this License Agreement and the Distribution Agreement, and in the event of a conflict between the two agreements, the terms of this License Agreement shall govern, (d) you do not have the right to modify or make any changes to the Images/Files without the prior written consent of CHEMCO CORP. Your use of the Images/Files will be in compliance with any rules or guidelines established by CHEMCO CORP in its sole discretion from time to time. You shall have no other rights to the Images/Files or any other intellectual property belonging to CHEMCO CORP or to any of its affiliates.

PERMITTED USES

During the term of the Distribution Agreement, CHEMCO CORP authorizes the Distributors to use the Images/Files in the Territory on or in relation to the Products for the sole purpose of exercising your rights and performing your obligations under the Distribution Agreement and only in such form and manner as are specifically approved in writing by CHEMCO CORP in its sole discretion, and for no other purpose. CHEMCO CORP may withdraw its approval for any previously authorized use of the Images/Files upon notice to you at any time and, in such event, you shall immediately cease such use. You acknowledge that the Images/Files shall be deemed to be part of the "Promotional Materials and Artwork" described in the Distribution Agreement.

PROHIBITED USES

YOU MAY NOT

1. Use any image/file unless explicitly permitted by this License;

2. Duplicate any image/file thereof, for backup/archival purposes;

3. Sublicense, rent, lease, sell, lend or distribute the image/file to any third-party;

4. Use any image/file in electronic format, whether for online or offline purposes or in any other multimedia applications unless the image/file is incorporated for viewing purpose only. No permission is granted to any third-party to download or save the image/file;

5. Transfer this license to any other individual, business or legal entity;

6. Use, permit the use of, or attempt to register the images/files as a trademark or service mark which could result as infringement of right of publicity or other intellectual or proprietary right of any party;

7. Claim any proprietary rights of any kind with respect to the Images/Files or seek to register the copyright in or to the Images/Files;

8. Use any image/file in association with identifiable individuals, identifiable products or identifiable entities, except with the prior written permission of CHEMCO CORP or pursuant to the terms of this License or the Distribution Agreement;

9. User should not upload, post, e-mail, or otherwise transmit any User Content that is inaccurate, unlawful, harmful, threatening, embarrassing, abusive, harassing, tortious, defamatory, vulgar, obscene, offensive, profane, libelous, deceptive, fraudulent, invasive of another’s privacy, hateful, or contains or depicts nudity or explicit or graphic descriptions or accounts of sexual or violent acts (including, but not limited to, sexual language of a violent or threatening nature directed at another individual or group of individuals), or is otherwise inappropriate as determined by us in our sole discretion;

10. Create scandalous, obscene, defamatory or immoral works that incorporate the images/files;

11. Use the Images/Files in connection with any product or service offered or sold by a competitor of CHEMCO CORP; or

12. Use the Images/Files for any purpose prohibited by law.

TERM

The term of this License shall continue throughout the term of the Distribution Agreement, provided that you are in compliance with the terms and conditions herein and with the terms and conditions of the Distribution Agreement. This License will terminate immediately if you fail to comply with any of its terms or conditions or upon termination of the Distribution Agreement, whichever is first to occur. You agree, upon termination, to destroy all copies of the Images/Files of Chemco Shop content. Notwithstanding the foregoing, you shall immediately cease any use of the Images/Files (or such portion thereof as CHEMCO CORP shall designate) upon your receipt of notice from CHEMCO CORP that your rights to use the Images/Files (or a designated portion thereof) have terminated for any reason whatsoever.

NO WARRANTIES

THE IMAGES/FILES ARE PROVIDED AND LICENSED BY CHEMCO CORP ON AN "AS IS" BASIS, WITHOUT ANY OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION WARRANTIES OF MERCHANTABLE QUALITY, SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, EXCLUSIVITY, NON-INFRINGEMENT, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE. YOU ASSUME THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE IMAGES/FILES.

LIMITATION OF LIABILITY

IN NO EVENT SHALL CHEMCO CORP HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES OR EXPENSES ARISING OUT OF THIS LICENSE WHATSOEVER (INCLUDING BUT NOT LIMITED TO ANY DAMAGES OR EXPENSES FOR ANY: LOSS OF USE; LOST PROFITS; LOST BUSINESS; LOST OPPORTUNITY, LOST DATA; COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; AND, BUSINESS INTERRUPTION) WHETHER IN AN ACTION BASED ON CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, AND WHETHER OR NOT CHEMCO CORP OR ANY OF ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR EXPENSE . THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

INDEMNIFICATION:

YOU HEREBY AGREE TO INDEMNIFY, RELEASE AND HOLD HARMLESS CHEMCO CORP, ITS PARENTS, SUBSIDIARIES, AFFILIATES ("CHEMCO CORP ENTITIES"), AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, SUPPLIERS, RESELLERS, LICENSORS AND DISTRIBUTORS AGAINST ANY AND ALL CLAIMS, ACTIONS, PROCEEDINGS, SUITS, LIABILITIES, DAMAGES, SETTLEMENTS, PENALTIES, FINES, COSTS OR EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES AND OTHER LITIGATION EXPENSES) INCURRED BY THE CHEMCO CORP ENTITIES, ARISING OUT OF OR RELATING TO (A) YOUR VIOLATION OR BREACH OF ANY TERM, CONDITION, REPRESENTATION OR WARRANTY OF THIS LICENSE; (B) YOUR USE OF THE IMAGES/FILES; OR (C) YOUR VIOLATION, ALLEGED VIOLATION, OR MISAPPROPRIATION OF ANY INTELLECTUAL PROPERTY RIGHT (INCLUDING, WITHOUT LIMITATION, TRADEMARK, COPYRIGHT, PATENT, TRADE SECRETS) OR NON-PROPRIETARY RIGHT OF A THIRD PARTY (INCLUDING, WITHOUT LIMITATION, DEFAMATION, LIBEL, VIOLATION OF PRIVACY OR PUBLICITY). YOU HEREBY ACKNOWLEDGE AND AGREE THAT THIS INDEMNITY SHALL BE DEEMED TO APPLY TO, AND EXIST FOR THE BENEFIT OF, CHEMCO CORP AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, SUPPLIERS, RESELLERS, LICENSORS AND DISTRIBUTORS.

GENERAL

This License and the Distribution Agreement constitute the entire agreement between you and CHEMCO CORP, superseding any other agreement or discussions, oral or written, and may not be changed except by a signed agreement. You may not assign this License without the written permission of CHEMCO CORP, however CHEMCO CORP may assign this License at any time. Neither any failure nor any delay on the part of either party hereto in exercising any right hereunder shall operate as a waiver thereof; nor shall any single or partial exercise or any right hereunder preclude any other or further exercise thereof or the exercise of any other right. If any provision of this License is declared by a Court of competent jurisdiction to be invalid, illegal, or unenforceable, such a provision shall be severed from the License and the other provisions shall remain in full force and effect. This License shall be governed by, and construed in accordance with, the laws of the Puerto Rico USA (excluding any conflict of laws, rule or principle that might refer to the laws of another jurisdiction). You agree that, except as set forth below, all actions, claims, disputes and proceedings arising in connection with this License, your obligations hereunder or any alleged breach hereof, shall be tried and litigated solely and exclusively in the state or federal courts located in the Puerto Rico. You further agree that you shall be subject to personal jurisdiction in the Puerto Rico and consent to any and all actions or proceedings brought therein arising out of this License, your obligations hereunder or any alleged breach hereof. The aforementioned choice of forum clause is intended by the parties to be mandatory and not permissive in nature thereby precluding the possibility of litigation between the parties in any other forum or jurisdiction; provided, however, that nothing contained herein shall preclude CHEMCO CORP from bringing an action or proceeding in any jurisdiction seeking an injunction or other equitable relief against you. You hereby waive any right that you might have to assert that any litigation between the parties should be maintained in a different forum or jurisdiction for any reason including, without limitation, based on the doctrines of forum non-convenience or improper venue, or any similar theory.

Legal Disclosure:

CHEMCO CORP I may transfer and disclose information, including your Personal Information, Usage Information and Device Identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our Sites or the public.

Shipping Policy

Each order is shipped within 3 to 7 working days. Chemco Shop products can be shipped anywhere around the world. Your order will be delivered to the shipping address provided through your registration on chemcoshop.com

Shipping in the US

The shipping cost will vary from state to state. Shipping cost will be determined on three parameters.

1. Weight

2. Size

3. Address (Residential Addresses constitute additional charges)

All shipping will be delivered by FedEx courier service.

International Shipping

For shipping outside United States standard-shipping rates will be applied depending on the destination country.

Tracking order:

An email will be sent to user when he/she purchases an item from chemcoshop.com. The email will comprise an order status to track your order status by regularly visiting the website.

Expected Time to receive:

The Maximum time to deliver a product to the Customer is 7 working days after approval of payment.

Return and Refund Policy

Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return of an unopened item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide your order number and your details. If you have used the item and you are not satisfied, please contact us, and we will make it right by replacing and/or offering another item that may work for you. At our discretion, we may refund you with the exception of the outgoing shipping and handling costs. We care, and we always help. Your satisfaction is our goal.

We do not provide a return label or pay for return shipping costs from countries outside the USA.

To start a return, you can contact us at ecommerce@echemco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at ecommerce@echemco.com.

Agreed Delivery Method:

As most shipping companies have adopted new delivery methods, all packages will now be left near the front door of the house. In apartment buildings, they may be left with the front desk, if available, or simply on the mailroom floor. For USPS, small packages that fit will be placed inside the mailbox. By placing an order with us, you hereby agree to accept deliveries using the methods mentioned above. Consequently, packages with a "DELIVERED" tracking status will be considered delivered, and you shall not dispute their delivery status.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges (Unopened Item in the USA)

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Other Important Terms

In cases where orders are undeliverable due to customers supplying incorrect or incomplete shipping information, at our discretion, we may reship returned or lost orders without additional charges. However, if the customer is requesting a refund, we will deduct the shipping cost, the return shipping cost (if any), and a 15% restocking fee from the original purchase amount.

In cases where international orders are undeliverable due to customers supplying incorrect or incomplete shipping information, not paying import taxes and/or any other local fees in their country, not responding to courier calls, and/or demands for additional information, at our discretion, we may reship returned or lost orders without additional charges. However, if the customer is requesting a refund or denied the package, we will deduct the shipping cost, the return shipping cost (if any), and a 15% restocking fee from the original purchase amount.